The UnipolMove service allows customers to purchase and collect our tickets directly by using the dedicated UnipolMove lane, enjoying the convenience of remaining inside their vehicle without needing to queue at the ticket office.
What are the advantages of the service?
Avoid parking the vehicle and getting out to go to the ticket office
Avoid queuing at the ticket office
Pay for your journeys at a later stage, directly through your UnipolMove account
Always view the list of individual trips within your reserved area
Receive invoices directly from UnipolMove
To view the rules and conditions of the service, please consult our Strait of Messina - Conditions of Carriage section.
The service is automatically activated upon the first transit and involves no additional cost beyond the UnipolMove subscription fee and our applicable tariffs.
For customers affiliated with Consortia and Service Companies, activation must be requested through their designated partner.
To access the service, it is sufficient to:
Properly position your UnipolMove device inside the vehicle
Enter the lane dedicated to electronic tolling services, identifiable by vertical and horizontal signage
Slow down near the first barrier and stop at the column to collect the automatically issued ticket
Vacate the lane and proceed to the pre-boarding area
The transit fees will be charged directly to your UnipolMove account, accessible within your reserved area.
Passengers with unwindowed vans up to 4.5 metres in length
Customers travelling with this type of vehicle may purchase all ticket types offered, which will be issued as follows:
One-Way TicA one-way ticket will be issued at the time of transit.
On the first transit, a one-way ticket will be issued. If the return journey is made by 2:00 AM of the following day, a ticket for the fare difference between the one-way fare and the same day return fare will be issued upon passing through the dedicated electronic tolling lane.
On the first transit, a one-way ticket will be issued. If the return journey occurs within three days (counting from the day following the issue date of the outbound ticket), a ticket for the fare difference between the one-way fare and the 3-day return fare will be issued upon return.
Two tickets will be issued at the time of transit, one for the outbound and one for the return journey, both at the full fare.
In the event of a fare calculation error, it will be necessary to visit the Info Point at Villa San Giovanni or the pedestrian ticket office in Messina. At these offices, upon presenting the vehicle registration document and the UnipolMove device, customers may request the issuance of a new ticket with the correct fare. At the same time, by submitting the original incorrect ticket, its cancellation can be processed.
For further information regarding the service:
