The Telepass service allows you to purchase and immediately collect tickets using the dedicated Telepass lane, enjoying the convenience of not having to leave your vehicle or wait in line at the ticket office.
What are the benefits of the service?
Telepass
Avoid stopping your car and getting out to go to the ticket office
Skip the line at the ticket office
Pay for your trips later directly through your Telepass account
• Always check the list of your individual trips in your reserved area on telepass.com
• Receive the invoice directly from Telepass
To learn about the rules and conditions of the service, refer to our section Strait of Messina - Transport Conditions.
How it works
The service is activated automatically with the first passage, and there are no additional costs beyond the Telepass subscription fee and our rates.
For customers affiliated with Consortiums and Service Companies, activation must be requested through the respective partner.
To access the service, simply:
Correctly position your Telepass device inside your vehicle
Enter the dedicated lane for telepayment services, identifiable by vertical and horizontal signage
Slow down near the first barrier, stop at the column to collect your ticket, which will be automatically issued
Clear the lane and head to the pre-boarding area
The crossing charges will be billed directly to your Telepass account, accessible through Telepass Club, your reserved area on telepass.com.
The service is not available for Telepass Prepaid customers.
Tickets
Passengers travelling with an unwinded van of up to 4.5 metres in length
Customers travelling with this type of vehicle will be able to purchase all types of ticket, which will be issued as follows:
A one-way ticket will be issued upon transit.
A one-way ticket will be issued upon the first transit. If the return journey is completed before 02:00 the following day, a ticket will be issued for the difference between the amount paid for the outward journey and the balance due for the same day return fare.
A one-way ticket will be issued for the first journey; if the return journey is made within three days (counted from the day after the outward ticket is issued), a ticket will be issued for the difference between the amount paid for the outward journey and the balance due for the return fare.
Two tickets will be issued for the journey: one for the outward journey and one for the return journey, both at full fare.
- A return ticket will be issued automatically from Villa San Giovanni. If the customer has previously purchased a one-way ticket via the Messina Lane, a return ticket will be issued for the return passage, (if it occurs within 60 days from the outward journey) As with the other means of transport mentioned above, the fare will be calculated by difference.
- From Messina, a one-way ticket will be issued automatically, in exceptional cases.
Commercial vehicles over 4.5 metres in length
The Telepass system also allows night-fare tickets to be purchased.
In this case, the system will automatically select the appropriate ticket (ordinary or night) based on the transit time.
- If both the outward and return journeys are made at night (22:00–04:00), the system will apply the discounted price to both journeys.
- If the outward journey is made during an ordinary time slot, the return journey will also be ordinary (regardless of the time of travel).
- If the outward journey is made during the night-time slot, the system will apply the discounted price. However, if the return journey falls within the ordinary slot, the discount will be revoked and the full price will be charged for the return ticket.
Fidelity Card Holders
Anyone with a fidelity card, such as TT Card or CartaClub, must explicitly request the association of their card number with their Telepass device number to benefit from the discounts provided.
Incorrect Ticket Procedure
In case of a fare calculation error, the customer should proceed to the Info Point or the pedestrian ticket office in Messina. Here, the customer, with their vehicle registration book and Telepass device, can request a new ticket with the correct amount. At the same time, by returning the incorrect ticket, the cancellation process will be initiated.
For further information about the service:
