Boarding Procedures

Details on boarding procedures for crossing the Strait of Messina with commercial vehicles.

What is the boarding procedure?

The boarding procedure is straightforward and simply requires the purchase of a travel ticket and presenting yourself at the boarding area.

All tickets, regardless of the purchase channel, contain a QR Code. Once presented to the boarding staff and scanned with a handheld device, the code allows access onboard.

Where can I find the QR Code on my ticket?

For online purchases, the QR Code is in the top-left section of the PDF ticket.
For tickets purchased at the port ticket office, it can be found in front of the boarding pass.

The QR Code must be scanned by boarding personnel to verify the validity of the ticket and include it in the passenger and vehicle manifest for the departing voyage.
If you purchase a round-trip ticket, you will receive two separate travel documents, each with its own QR Code.
 

Boarding

Once you have your ticket, you may proceed to the boarding area to access the ship.

The boarding staff will scan your ticket using a special reader, which updates the system to confirm that all passengers and vehicles listed in the QR Code have boarded.

Please note: Staff will not collect your boarding pass or any ticket copies, unless explicitly required under specific circumstances by the Company.

If you purchased a ticket with a fare discount (e.g., island residents, members of affiliated organizations), you must present a valid ID at boarding.

Definitions

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Ticket

The travel document issued to the passenger (via email or in hand) upon purchasing a trip across the Strait of Messina.

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QR Code

A two-dimensional barcode that contains ticket information, readable by a scanner or smartphone used by the board staff.

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Boarding

The process carried out by the onboard staff, which grants passengers access to the vessel and finalizes the ship’s passenger manifest.