Delays and Cancellations

Has your trip been delayed or cancelled?

Do you know your rights and the services available to you?

Select your case and follow the instructions:

My voyage is currently experiencing or has experienced a departure delay.

My arrival was delayed rival was delayed.

My trip was cancelled due to adverse weather conditions.

My trip was cancelled due to reasons attributable to the company.

My trip was subject to schedule changes during navigation.

support_agent

+39.090.57.37

Phone support available Monday to Saturday, from 8:00 AM to 8:45 PM

alternate_email

servizioclienti@carontetourist.it

For any inquiries via email

Ports and Ticket Offices

Stretto di Messina

Strait of Messina

Panarea

Islands of Sicily

Salerno

Messina-Salerno

la maddalena panorama

La Maddalena-Palau

pdf

Regulation (UE) N. 1177/2010

1000 KB