Boarding Procedures

Details on boarding procedures for the Palau–La Maddalena route with Maddalena Lines ferries.

What is the boarding procedure?

The boarding procedure is straightforward and simply requires the purchase of a travel ticket and presenting yourself at the boarding area.

All tickets, regardless of the purchase channel, contain a QR Code. Once presented to the boarding staff and scanned with a handheld device, the code allows access onboard.

Where can I find the QR Code on my ticket?

For online purchases, the QR Code is in the top-left section of the PDF ticket.
For tickets purchased at the port ticket office, it can be found in front of the boarding pass.

The QR Code must be scanned by boarding personnel to verify the validity of the ticket and include it in the passenger and vehicle manifest for the departing voyage.

If you purchase a round-trip ticket, you will receive two separate travel documents, each with its own QR Code.

Boarding

Once you have your ticket, you may proceed to the boarding area to access the ship.

The boarding staff will scan your ticket using a special reader, which updates the system to confirm that all passengers and vehicles listed in the QR Code have boarded.

Please note: Staff will not collect your boarding pass or any ticket copies, unless explicitly required under specific circumstances by the Company.

If you purchased a ticket with a fare discount (e.g., for residents of minor islands or members of affiliated organizations), you must also present valid identification during the boarding process.

Definitions

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Ticket

The ticket is a travel document that the passenger will receive (either by email or in person) after purchasing a journey on the Palau–La Maddalena route.

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QR Code

A QR Code is a two-dimensional barcode containing ticket information. It must be scanned by the staff using a dedicated reader or smartphone during boarding operations.

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Boarding

Boarding is the operation carried out by the onboard staff, allowing passengers to board the vessel and enabling the preparation of the ship’s travel documentation.