My voyage is currently experiencing or has experienced a departure delay of more than 90 minutes

Select an alternative departure

If the vessel scheduled to transport you to your destination has not yet departed and you wish to reschedule your journey, you may request a ticket modification without incurring any penalty. This modification can be requested either at the ticket office or by contacting our Customer Service at +39.090.57.37, available Monday through Saturday from 8:00 AM to 8:45 PM. Alternatively, you can email your request to servizioclienti@carontetourist.it. Please note that email responses may take longer compared to phone inquiries or in-person requests at the ticket office.